- Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
Pricing and Content Information
- While ezToys.com strives to provide accurate pricing information, pricing or typographical errors may occur. ezToys.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, ezToys.com shall have the right, at ezToys.com's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, ezToys.com may, at ezToys.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Returns & Replacements
- If you are not satisfied with your purchase within 7 days of delivery, we will replace the item or credit you for the full amount, please note the return shipping costs and original shipping cost can not be refunded. Items should be returned in their original packaging and must pass inspection before a refund can be issued. Returns past the 7-day period will be subject to a 15% restocking fee and subject to ezToys.com's sole discretion. Please note if you order using "Paypal" if you cancel or return you will be charged 4% irreversible Paypal fee.
Lowest Price Guarantee Guidelines
If you happen to find the same product at a lower price, at a reputable US merchant before your order is shipped, we will refund the difference promptly.
Price Match for Products You Would Like to Purchase:
If you want to purchase an item from ezToys and see it advertised at a lower price anywhere else, contact us and we will gladly place your order at the lower price. Include the lower price and the location where it was found.
Terms and Conditions:
Price comparison includes merchandise selling price plus equivalent shipping method and handling charges. Expedited shipping offers may not be available for price match orders. Excludes manufacturer restrictions, rebates, liquidations, auction sites, coupons, promotional offers, employee discounts and membership club stores. Price matches discounts cannot be combined with ezToys promotional offers. California residents -price matches do not include state sales tax.
While we apologize for the inconvenience of any erroneous price or availability listings, they are impossible to avoid and do take place. ezToys reserves the right to correct such inaccuracies at any time, with or without notice, and update any related orders. We also reserve the right not to price match against any erroneous price listings on this site or any other site.
Why See Price in Cart?
Sometimes, our manufacturers require that a product be advertised at their suggested price. When ezToys opts to sell a product for less, we display the sale price only in your cart. Please be assured that simply adding an item to your cart does not obligate you to buy it - at any time you can delete the item from your cart if you do not wish to purchase it.
Shipping & Handling
At ezToys we work hard every day to bring you the lowest possible shipping cost.
The shipping cost for most items is based on the item's size, weight, shipping method and delivery address.
In your shopping cart, we show an estimated shipping cost, based on our lowest-price shipping method and assuming all items in your cart are going to a single address. Please note that the estimated shipping cost can be lower or higher than the actual cost of shipping depending on the current rates.
Orders containing pre-ordered products set for future release are subject to multiple shipments depending on the availability and release dates of the products ordered, you may be subject to additional shipping charges if we have to ship partial shipment for several items with different release dates arriving and being shipped far apart of each others .
International Customers please consider UPS because is the best shipping method, UPS is faster and is more reliable in most of the situation, Post office "First Class International" is only for any packaged order weighing 4 lbs or less and please be aware that this shipping method is the lowest cost shipping method and therefore does not offer any tracking capability and takes more time for delivery.
Shipping method "Priority mail international" can be use for any packaged order regardless of weight, this shipping method uses the US Customs number as a tracking number and delivers much faster than First Class International Package.
To check rates & shipping options please visit the US Postal Service Website: www.usps.com
Shipping times vary depending on processing time and shipping time. We do our best to get your order shipped to you as quick as possible.
Limited Time Promotion Restrictions
Limited time promotions will only apply to "NEW" orders placed after the announcement of the promotion. Previously placed orders and pre-orders are not subject to the promotion. Terms of promotion can be changed without any notice. Coupon Codes cannot be redistributed or used in combination with any other offer. Promotions will not apply to any previously ordered items, cancelled or otherwise. Due to manufacturer restrictions, promotions may exclude certain products or product lines.
Limited Time Free USA Shipping Promotion
When this promotion is active, eligible orders with subtotals of the indicated amount and more will receive free promotional shipping. ezToys will choose the preferred shipping method, typically UPS Ground. Promotion applies to lower 48 states of the US, and excludes Hawaii and Alaska. ezToys reserves the right to cancel this promotion without prior notice.
Information We Collect:
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this by using lawful and fair methods. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
How We Use Your Information:
ezToys uses your information to provide requested products and services and to support core business functions. These include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal functions.